Frequently Asked Questions (FAQs)
DMA-inc Wholesale Program
1. Who is DMA-inc?
DMA-inc is a wholesale distributor specializing in firearms accessories, tactical gear, outdoor sporting goods, and related products. We partner with retailers, ranges, e-commerce stores, and specialty shops across the U.S. to provide quality products, competitive pricing, and reliable fulfillment.
2. Who can become a wholesale customer?
We work with legitimate businesses including:
- Brick-and-mortar retail stores
- Online retailers / e-commerce shops
- Gun shops & ranges
- Outfitters and sporting goods stores
You must have a valid business license and resale certificate to qualify.
3. How do I apply for a wholesale account?
You can apply by completing our Wholesale Account Application on our website or by contacting our sales team directly. Once submitted, applications are typically reviewed within 1–2 business days.
4. What documents are required?
To open a wholesale account, we require:
- Completed wholesale application
- State resale or tax exemption certificate
- Business license
- FFL (if purchasing regulated items, when applicable)
These help us verify your business and set up tax-exempt purchasing.
5. Is there a minimum order requirement?
Yes. To keep pricing competitive and operations efficient:
- Opening order minimum: Typically $500
- Reorder minimum: Typically $250
Minimums may vary by product category or promotion.
6. Do you offer tiered pricing or volume discounts?
Yes. DMA-inc offers tiered wholesale pricing based on order volume and ongoing purchasing activity. Higher volumes unlock better margins. Contact our sales team for current tiers and opportunities.
7. Do you enforce MAP (Minimum Advertised Pricing)?
Yes. Many of our brands require MAP compliance.
Wholesale customers must agree to follow MAP policies when advertising products online or in print. Violations may result in account suspension.
8. What payment methods do you accept?
We accept:
- Major credit/debit cards
- ACH / bank transfers
Net terms (Net 15/30) may be available for approved, established accounts after a positive order history.
9. When is payment due?
For new accounts, payment is due at time of order.
Approved net-term accounts must pay within agreed terms to maintain good standing.
10. How fast do orders ship?
Most in-stock orders ship within 1–2 business days.
Shipping times depend on carrier and destination, but typical delivery is 2–5 business days within the U.S.
11. Which carriers do you use?
We primarily ship via:
- UPS
- USPS
- Other regional carriers when appropriate
Tracking is provided once your order ships.
12. Do you offer dropshipping?
In some cases, yes. Dropshipping may be available for approved partners and select products. Additional fees and conditions may apply. Contact us to discuss options.
13. Do you ship internationally?
At this time, DMA-inc primarily serves customers within the United States. International shipping may be considered on a case-by-case basis for non-regulated products.
14. Are there restricted products or states?
Yes. Certain products may be restricted by federal, state, or local laws. It is the dealer’s responsibility to ensure compliance with all applicable regulations in their selling region.
DMA-inc reserves the right to refuse shipment where prohibited.
15. What if an item is out of stock?
Inventory updates frequently.
If an item is backordered or out of stock, our team will notify you with options to:
- Wait for restock
- Substitute a similar item
- Remove it from the order
16. Can I return products?
Returns require prior authorization.
Eligible returns must:
- Be unused and in original packaging
- Be requested within a specified time window (typically 30 days)
- Be subject to restocking fees unless due to DMA-inc error
Contact support before sending anything back.
17. How are damaged or incorrect orders handled?
If your order arrives damaged or incorrect:
- Notify us within 48 hours of delivery
- Provide photos and order details
We’ll make it right as quickly as possible.
18. Is there a warranty on products?
Warranty coverage depends on the manufacturer.
DMA-inc will assist in coordinating warranty claims, but final approval rests with the brand.
19. Can you provide product images and marketing assets?
Yes. We can supply:
- Product photos
- Descriptions
- Brand assets (when allowed)
These help you list products accurately and consistently.
20. Do you support dealers with promotions?
Yes. We regularly offer:
- Dealer specials
- Volume deals
- Seasonal promotions
Sign up for our dealer emails to stay informed.
21. Can I sell your products on marketplaces like Amazon or eBay?
Marketplace selling policies vary by brand. Some products may be restricted from third-party marketplaces. Always confirm before listing.
22. How do I contact DMA-inc?
For sales, support, or applications:
📧 Email: Sales@dma-inc.net
📞 Phone: 817-633-6123
🕒 Business Hours: Mon–Fri, 9 AM – 5 PM CST
Our team is here to help you grow.
23. Why partner with DMA-inc?
We focus on:
- Competitive wholesale pricing
- Fast, reliable fulfillment
- Responsive dealer support
- Quality tactical & outdoor product lines
- Long-term dealer relationships
Your success is our business.
